The rise of digitization over the last few decades has led to specialization and the proliferation of technology. The typical journey for a product to reach a customer involves multiple parties, and a multitude of separate systems. Today, outsourcing part or sometimes even all of that journey is commonplace.
But these strategies aren't without their own challenges. In striving to meet demand and optimize these increasingly complex processes, companies have turned to their existing technologies and third-party services. However, due to their siloed nature, they often fail to help them embrace the complexity inherent in today’s multi-enterprise supply chains.
In this white paper, we’re going to chart the evolution of the control tower as a means to embrace and extract value from all this complexity, and discuss how to select and implement the right control tower for your business.